Age assurance
How we verify age, what we keep, and what we don't.
Why we do this
Cravved serves adult-only content. The platforms and the law of every jurisdiction we operate in require us to make a real check that anyone accessing adult content is of legal adult age in their jurisdiction — not a checkbox, not a self-declaration. Age assurance also applies to providers before they may publish.
How the check works (varies by region)
The specific method depends on where you are. Different jurisdictions accept different approaches as "highly effective":
- Verification of a government-issued identity document by a specialist vendor.
- Face-based age estimation by a specialist vendor (subject to local rules).
- Digital identity wallet proof of age (e.g. EUDI wallet in the EU when available).
- Other region-specific methods listed alongside that region's enablement.
The specific vendor and method available in your region is shown to you at the start of the assurance flow. Vendor selection is locked in per region after legal review.
What we keep — and what we don't
We do not store the underlying identity document, the photo of your face, or any other raw verification artefact. Those are handled by the specialist verification vendor under their own controls, never by Cravved.
What we do keep, on our side, is a small set of records:
- That you completed a verification — the status token the vendor returns.
- The method category used (e.g. "id_document").
- The vendor that performed the check.
- When it was completed, and when (if applicable) it expires.
This is the minimum we need to enforce the gate and to demonstrate compliance to our payment-network and hosting partners.
Vendors
Vendor selection is in progress, region by region. Once locked in, the active vendors are published here and surface at the start of the assurance flow.
Re-verification and expiry
Some jurisdictions require periodic re-verification. If your check is due to expire we will prompt you ahead of time and pause adult-content access if the new check is not completed. Re-verification follows the same method as the original check unless your region has changed.
If a check fails
If a check returns a negative or inconclusive result and you believe that is an error, you can re-attempt the check, choose a different available method where one is offered, or contact us through the reporting channel for help.